Esquire 2

{"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWWQA4"},"Title":"Can i check my software version for ESQUIRE 2?","Id":"ka21Y000000SYWWQA4","ArticleNumber":"000011834","Question__c":"Can i check my software version for ESQUIRE 2?","Answer__c":"Yes, press and hold microphone mute button & volume - button at the same time. A voice will speak up some numbers, that indicate the current software version in your ESQUIRE 2.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWVQA4"},"Title":"Can i reset my ESQUIRE 2?","Id":"ka21Y000000SYWVQA4","ArticleNumber":"000011843","Question__c":"Can i reset my ESQUIRE 2?","Answer__c":"Yes, simply press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWeQAO"},"Title":"Does my ESQUIRE2 requires any specific Bluetooth driver for my PC?","Id":"ka21Y000000SYWeQAO","ArticleNumber":"000011869","Question__c":"Does my ESQUIRE2 requires any specific Bluetooth driver for my PC?","Answer__c":"ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXjeQAG"},"Title":"Does the first model of Esquire fit in this case?","Id":"ka21Y000000SXjeQAG","ArticleNumber":"000011292","Question__c":"Does the first model of Esquire fit in this case?","Answer__c":"No this case is only made to fit Esquire 2","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWhQAO"},"Title":"I cannot connect to my ESQUIRE2 anymore via Bluetooth, what can i do?","Id":"ka21Y000000SYWhQAO","ArticleNumber":"000011871","Question__c":"I cannot connect to my ESQUIRE2 anymore via Bluetooth, what can i do?","Answer__c":"Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWRQA4"},"Title":"I have multiple ESQUIRE 2, the Bluetooth name is the same. Can i change the name?","Id":"ka21Y000000SYWRQA4","ArticleNumber":"000011856","Question__c":"I have multiple ESQUIRE 2, the Bluetooth name is the same. Can i change the name?","Answer__c":"No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the \"first\" on your Bluetooth list.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWYQA4"},"Title":"I have the old Esquire unit, but i see there isn't any carry pouch with my Esquire 2, can i buy one?","Id":"ka21Y000000SYWYQA4","ArticleNumber":"000011835","Question__c":"I have the old Esquire unit, but i see there isn't any carry pouch with my Esquire 2, can i buy one?","Answer__c":"No, for now we do not have a carry case/pounch for the new ESQUIRE 2 unit.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWXQA4"},"Title":"I just upgraded to Windows 10. I cannot get any sound to my ESQUIRE2, why is that?","Id":"ka21Y000000SYWXQA4","ArticleNumber":"000011846","Question__c":"I just upgraded to Windows 10. I cannot get any sound to my ESQUIRE2, why is that?","Answer__c":"To use our ESQUIRE2 with your Windows system, you'll need to find a Bluetooth driver that supports A2DP Audio codec. HARMAN do not have these and therefore you will need to contact your PC manufacturer.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWcQAO"},"Title":"I want to listen to the ESQUIRE 2, before i buy it, but the store doesn't have the unit yet. Is there a similar device i can check out?","Id":"ka21Y000000SYWcQAO","ArticleNumber":"000011851","Question__c":"I want to listen to the ESQUIRE 2, before i buy it, but the store doesn't have the unit yet. Is there a similar device i can check out?","Answer__c":"If you want to test conference calls and how it would work, you can check out the first ESQUIRE unit.When comparing the sound quality, you should listen to a JBL FLIP2, as they similar in sound.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWbQAO"},"Title":"I'm trying to connect via Bluetooth from my MAC to my ESQUIRE2, but no sound is coming out?","Id":"ka21Y000000SYWbQAO","ArticleNumber":"000011839","Question__c":"I'm trying to connect via Bluetooth from my MAC to my ESQUIRE2, but no sound is coming out?","Answer__c":"Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWPQA4"},"Title":"In your specification sheet for ESQUIRE2. It says that is has A2DP profile, which codec is supported?","Id":"ka21Y000000SYWPQA4","ArticleNumber":"000011841","Question__c":"In your specification sheet for ESQUIRE2. It says that is has A2DP profile, which codec is supported?","Answer__c":"Our A2DP profile only support SBC Codec for ESQUIRE 2.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWTQA4"},"Title":"Is it possible to charge a smartphone or tablet that is connected to the ESQUIRE 2?","Id":"ka21Y000000SYWTQA4","ArticleNumber":"000011831","Question__c":"Is it possible to charge a smartphone or tablet that is connected to the ESQUIRE 2?","Answer__c":"Yes, when the Esquire 2 is switched ON, it can charge a smartphone or tablet (or other USB-chargeable device that matches) through the special USB port. This function is available both when Esquire 2 is running on battery, and when connected to a charging port itself.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SVEdQAO"},"Title":"Is the conference function dependent on the operating system of a computer?","Id":"ka21Y000000SVEdQAO","ArticleNumber":"000008437","Question__c":"Is the conference function of the Esquire model dependent on the operating system of a computer?","Answer__c":"No, the operating system itself is not crucial, and no additional driver is necessary for Bluetooth connection of speaker and microphone.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWZQA4"},"Title":"Just brought the new ESQUIRE 2, any chance i can get a carrying case?","Id":"ka21Y000000SYWZQA4","ArticleNumber":"000011865","Question__c":"Just brought the new ESQUIRE 2, any chance i can get a carrying case?","Answer__c":"No, for now we do not have a carry case/pouch for the new ESQUIRE 2 unit.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWaQAO"},"Title":"On the box of my Esquire 2 unit, it says 8 hours of playtime, will that include conference calls as well?","Id":"ka21Y000000SYWaQAO","ArticleNumber":"000011867","Question__c":"On the box of my Esquire 2 unit, it says 8 hours of playtime, will that include conference calls as well?","Answer__c":"Yes, the 8 hours time is for conference calls and music playback, but will of course depend on volume level and music content.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXjmQAG"},"Title":"What is the warranty cover for this carrying case?","Id":"ka21Y000000SXjmQAG","ArticleNumber":"000011311","Question__c":"What is the warranty cover for this carrying case?","Answer__c":"There is 2 years of warranty for this product.","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SXjXQAW"},"Title":"What size is the case?","Id":"ka21Y000000SXjXQAW","ArticleNumber":"000011321","Question__c":"What size is the case?","Answer__c":"Dimensions (H x W x D): 200 mm X 139 mm X 44 mm","ArticleType":"FAQ__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka21Y000000SYWMQA4"},"Title":"Whats in the box? Esquire 2","Id":"ka21Y000000SYWMQA4","ArticleNumber":"000011866","Question__c":"Whats in the box?","Answer__c":"Whats in the box? 1 x Harman Kardon Esquire 2 Wireless speaker/conferencing system 1 x Micro USB cable Quick start guide","ArticleType":"FAQ__kav"}]}